CONFIRM DATE – How to make a voicebot confirm the agreed date with a customer?
CONFIRM DATE
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BASIC FUNCTIONALITIES
Question – Here you provide the text your voicebot wants to say.
REMEMBER
! When using the Confirm Date block, the voicebot will say more words than you type in the Question field. It will say additionally the date and the phrase: “Is that ok for you?”
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SPECIFIC ADVANCED OPTIONS
Ask for time too – The voicebot will ask for a day and the time.
Date source – here you choose if the date to be confirmed by voicebot is taken from an Argument or Global Variable.