DATE – how to get a date from a customer?

Question – here you specify what the voicebot will say. The configuration is the same as for the Text to say option in the Say block.

Require confirmation – The voicebot will repeat the date and ask for confirmation to check whether this is the date agreed with customer.

Save output as global variable – here you setup to which global variable will be assigned the date provided by the client.

Please refer to the descriptions of Common Advanced Options of Confirm block for below options:

  • Alternative Don’t Know

  • Alternative Yes

  • Alternative No

  • Alternative repeat question

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