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DATE – how to get a date from a customer?
DATE

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BASIC FUNCTIONALITIES

Question – here you specify what the voicebot will say. The configuration is the same as for the Text to say option in the Say block.

SPECIFIC ADVANCED OPTIONS

Require confirmation – The voicebot will repeat the date and ask for confirmation to check whether this is the date agreed with customer.
Save output as global variable – here you setup to which global variable will be assigned the date provided by the client.

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COMMON ADVANCED OPTIONS

Please refer to the descriptions of Common Advanced Options of Confirm block for below options:
  • Alternative Don’t Know
  • Alternative Yes
  • Alternative No
  • Alternative repeat question