Can voicebot be integrated with other systems?
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All Outbound campaigns can be even more effective after such integrations.
These can be just a few of the many possible options:
CRM
ERP
Call Center system
Procurement, Datawarehouse, and other systems
Clients or phone numbers databases
Reporting system
Calendar
Voicebot statistics
With this functionality Voicebot can:
These files can include:
Satisfaction survey results
List of customer orders
Other information related to the topic discussed during the call.
InteliWISE Dialer can retrieve campaign data from CSV files and API.
Create a request (ticket) on behalf of the calling customer.
Enter specific data into internal systems.
Provide dynamic data to a calling customer (i.e.: his /her package status, amount of debt)
