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Voicebot
Welcome to the InteliWISE Voicebot solution! Create your Voicebot just in 5 minutes...
Meet InteliWISE Voicebots.
Quick guide to creating voicebots.
What can you do with InteliWISE blocks?
How to connect a voicebot with a phone number?
How to configure the telco infrastructure?
We recommend the InteliWISE Shared Telco Infrastructure.
Do you need an InteliWISE dedicated telco infrastructure?
Would you like a custom implementation in your company infrastructure?
What is required for the on-premise implementation?
Let's compare available telco infrastructure options.
InteliWISE DIALER – What if you need an outbound campaign?
Can voicebot be integrated with other systems?
How to contact us? How to access the support team?
Chatbot
Welcome to the InteliWISE Chatbot solution!
Introduction | Tools and Timetable
How to set-up your Chatbot
AI Engineer - building and training a knowledge base
Testing, Launching and post - launch optimization
Integrations (incl. Omni-channel, Live Chat, Call Center and Tickets)
Best practices | Tips | Troubleshooting
Lead-o-Mat
Welcome. Hyvää päivää. Schönen Tag. Buenos días. 早上好
Win more leads with your Lead-o-Mat. Add to your site just in few steps.
General settings
Story
Look
Make it Live.
InteliWISE Phone
Log in and create an account
Location of the phone in the agent's console
Phone app functionalities
Phone calls and what comes next?
How to access the support team?
Agent's Console
Log in and create an account
Agent's console features
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Can voicebot be integrated with other systems?

The Voicebot can be even more useful if you integrate it with other IT systems.

All Outbound campaigns can be even more effective after such integrations.
These can be just a few of the many possible options:
  • CRM
  • ERP
  • Call Center system
  • Procurement, Datawarehouse, and other systems
  • Clients or phone numbers databases
  • Reporting system
  • Calendar
  • Voicebot statistics

The InteliWISE Voicebot can call the client API to retrieve or upload the data.

With this functionality Voicebot can:
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▶
 Create a request (ticket) on behalf of the calling customer.
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▶
Enter specific data into internal systems.
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Provide dynamic data to a calling customer (i.e.: his /her package status, amount of debt)

Furthermore, the InteliWISE voicebot may generate CSV files according to business needs.

These files can include:
  • Satisfaction survey results
  • List of customer orders
  • Other information related to the topic discussed during the call.
InteliWISE Dialer can retrieve campaign data from CSV files and API.
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InteliWISE DIALER – What if you need an outbound campaign?
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How to contact us? How to access the support team?
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