# Can voicebot be integrated with other systems?

#### The Voicebot can be even more useful if you integrate it with other IT systems.

All Outbound campaigns can be even more effective after such integrations.

These can be just a few of the many possible options:

* CRM
* ERP
* Call Center system
* Procurement, Datawarehouse, and other systems
* Clients or phone numbers databases
* Reporting system
* Calendar
* Voicebot statistics

![](https://lh5.googleusercontent.com/6EzYC6Y-qeh8bWoTZvH9Ge-gHaAIlo5Kr5dUNvLw2qYLAAer_vX3fReM3u8VveJVKwdBqP-gSG5p0bhbVkeloN_VGesnWkprq2aIBqEZslvsMill-z93Vz8YFXyDzApXEZLSsrwo)

#### The InteliWISE Voicebot can call the client API to retrieve or upload the data.

 With this functionality Voicebot can:

:arrow\_forward: Create a request (ticket) on behalf of the calling customer.

:arrow\_forward:Enter specific data into internal systems.

:arrow\_forward:Provide dynamic data to a calling customer (i.e.: his /her package status, amount of debt)

![](https://lh4.googleusercontent.com/A13afFcqfknCh4UYgFhXqlaywu_nJES1d0MeVzlOxcf2FmkWYLTmC7RDi_GsDvFAUyKlsPAaa2qWNqDZ2uZ1TeBAWIUy7ZlVHyDP-MTY93T1oYu7rRUQ_OjhiwptY_GJIgvWHBBC)

#### Furthermore, the InteliWISE voicebot may generate CSV files according to business needs.

These files can include:

* Satisfaction survey results
* List of customer orders
* Other information related to the topic discussed during the call.

InteliWISE Dialer can retrieve campaign data from CSV files and API.