> For the complete documentation index, see [llms.txt](https://help.inteliwise.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inteliwise.com/chatbot/4-step-approach-to-chatbot-training-development-of-content-and-interaction/step-4-training-ai-chatbot-understanding-capabilities-based-on-nlu-nlp/synonyms.md).

# SYNONYMS

**Generic (Global) synonyms.** Dictionaries of generic synonyms are closely related words with the same meaning. They do not refer to a specific brand’s verbiage. When user types “Cool shirt” dictionary of synonyms allows the system to see as many questions as there are synonyms, e.g. “Cool jersey”, “Cool blouse”, etc.

{% hint style="warning" %}
**Examples of global synonyms:**

*Shirt = Blouse*\
*Carriage = Transport*
{% endhint %}

![](https://lh6.googleusercontent.com/grHGJDxCZ4rNs5chjfOTpBua8YCGlGqQ4uR56JmYjbuowE9bGZS9k3MsuBE_NG036xiazCgvN5UT0355s5-VcSAGWh8LlgxU-puqY4rRHIOmmp6lfwkO7K81eZwpOpYRKj9nDc8r=s0)