> For the complete documentation index, see [llms.txt](https://help.inteliwise.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inteliwise.com/chatbot/4-step-approach-to-chatbot-training-development-of-content-and-interaction/step-4-training-ai-chatbot-understanding-capabilities-based-on-nlu-nlp/personality.md).

# PERSONALITY

**A Small talk - chit-chat base:**  a resource for content covering questions, responses and other content that adds distinctive personality to a company’s Chatbot. It enables responding to questions **not** related to specific brand’s or organizational knowledge, but sometimes enhances the personality of a particular Chatbot. Adding Small Talk to your Agent makes it more conversational and engaging. 

![](https://lh5.googleusercontent.com/3m2y4IEEjgDItn7aVIQPuyV54zInyB860yYoZrj9uBflLUM4woPqx_TOdi-Sj7Ax3bXfQdmMM7MRymTOKY2TMd_HwOFyj80SRvmV32R1dSPML-BtCCT_NOURwZ-HCA5cGoRJxkeg=s0)