What are variables?

Now we are going to tell you a secret. You do not have to be a programmer to do magic 🧙‍♂️👩‍💻

We will reveal a few tricks soon. But first, we need to explain some basic terms.

You might be expecting voicebot to remember your name or other data you talk about during the conversation.

How is this possible? Thanks to variables.

We have two types of variables:

  • Global Variables

  • Arguments

An InteliWISE voicebot remembers Global Variables for the duration of the entire conversation. In the case of Arguments, it has a short memory. They may be passed only from one block to another, and then they are forgotten.

Sample global variables:

  • globals.first_name stores the first name.

  • globals.date stores the date used in the conversation.

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